Summary: "Windows File Explorer Keeps Crashing", is one of the most reported common issue from Windows 10 or 11 users. let's try to figure out how this error occurs, what it actually means, and measures through which it can be resolved.
The Windows operating system relies heavily on Windows Explorer for managing the user interface and providing an essential bridge between users and their files, folders, and applications. It’s the backbone of the Windows experience, making it an integral part of the system’s functionality.
However, a frustrating and common issue that Windows users often encounter is the frequent crashing of Windows Explorer. This problem can disrupt workflow, cause data loss, and significantly affect the overall user experience. When Windows Explorer keeps crashing, it can be incredibly frustrating and disruptive.
In this article, we will look into the issue of Windows Explorer repeatedly crashing in Windows 10/11 and provide practical, step-by-step solutions to help you resolve it. We’ll explore the various causes behind this problem, and guide you through the troubleshooting process to prevent such crashes in the future.
What is “Windows Explorer Keeps Crashing” Issue?
Windows Explorer, often referred to as File Explorer in recent Windows versions, serves as the user interface backbone in the Windows operating system. Its pivotal role involves managing the display of files, folders, and applications, enabling users to interact seamlessly with their computer.
When Windows Explorer repeatedly crashes in Windows 10, it means that the core system component responsible for these critical functions is malfunctioning. This can lead to a host of issues, including an unresponsive desktop, disrupted file management, and a generally unstable user experience. It’s akin to the heart of the Windows system experiencing irregular rhythms, causing frequent interruptions and frustrations for the user. In essence, understanding and addressing this problem is vital for maintaining a smooth and productive computing environment.
Common Causes of Issues
Windows Explorer crashes in Windows can stem from a variety of underlying causes, often making it a challenging issue to pinpoint and resolve. Some common culprits behind these crashes include:
Corrupted System Files: Over time, system files crucial for Windows Explorer’s functioning can become corrupted due to various reasons like sudden power outages or malware infections. When these files are compromised, it can trigger crashes.
Incompatible Software: Certain software installed on your system might not be fully compatible with Windows 10, causing conflicts that lead to crashes when Windows Explorer tries to interact with them.
Third-party Extensions: Extensions or add-ons, especially those not well-maintained or outdated, can disrupt the normal operation of Windows Explorer. They may conflict with its functions, resulting in crashes.
Malware or Viruses: Malicious software can damage system files, leading to instability and crashes, including those of Windows Explorer.
Faulty Hardware: In some cases, hardware issues like a failing hard drive or RAM problems can manifest as software crashes, including those of Windows Explorer.
Understanding these potential causes is crucial as it guides us toward effective troubleshooting and solutions to ensure a stable and responsive Windows Explorer experience.
Preparing to Troubleshoot
Before diving into the troubleshooting process for Windows Explorer keeps crashing on Windows 10 or 11, it’s essential to prepare adequately:
1. Backup Your Data
Backing up your important files and data should be your first step. While troubleshooting, there’s a slight chance of data loss, and having a backup ensures that your valuable information remains safe.
2. Keep Windows Updated
Ensure that your Windows 10 operating system is up-to-date with the latest updates and patches. Often, Microsoft releases updates to address known issues and enhance system stability.
3. Disconnect Unnecessary Peripherals
Sometimes, peripheral devices like external hard drives, printers, or USB devices can contribute to Windows Explorer crashes. Temporarily disconnect these devices to check if they are the source of the problem.
By taking these precautions, you minimize the risk of data loss and create an environment where you can effectively troubleshoot the Windows Explorer crashing issue.
Step-by-Step Guide to Resolve the Issue
Troubleshooting Windows Explorer crashes requires a systematic approach to identify and resolve the underlying issues. Here’s a step-by-step guide:
1. Scan for Malware
Malware or viruses can corrupt system files and lead to crashes. Use a reputable antivirus program to scan your system thoroughly. This will remove any unwanted applications or programs which might be affecting Windows explorer on your device leading to disrupting issue. Check here the list of best antivirus programs
2. Update Graphics Drivers
Outdated or corrupted graphics drivers can cause instability. and this might be a possible reason why you are facing “File explorer keeps crashing” on your Windows 10/11 PC. in order to sort out the issue, it’s suggested to update the outdated or corrupted driver with suggested solutions here:
A) Update Drivers Manually:
Step 1: Visit the official website of your graphics card manufacturer.
Step 2: Search for appropriate driver installed from the site, download and install it on your device.
B) Update Drivers Automatically
Manual process to update drivers can be tricky and needs technical knowledge to detect and understand which manufacturer and version of driver you need for your device. to avoid the hassles it’s suggested to choose an automated solution to update your missing, outdated, or corrupted drivers.
2. Install the updater and click on Scan Now button to start the scan for problematic/outdated drivers.
3. Select the drivers you want to install or click Update All button to update all drivers.
3. Disable Third-party Extensions
Sometimes, shell extensions added by third-party software can conflict with Windows Explorer. Use the ShellExView utility to disable non-Microsoft extensions selectively.
4. Use Windows’ Built-in Tools (SFC)
SFC or System File Checker is a useful tool in Windows 10/11 allowing users to scan and fix various potential issues. This can also be helpful to fix Windows file explorer keeps crashing issues on computer. here are the steps to follow:
Step 1: Open Command Prompt as administrator.
Step 2: Run sfc /scannow to scan and repair corrupted system files.
Step 3: Run chkdsk /f to check and repair disk errors that might be affecting Windows Explorer.
5. Check Event Viewer
Windows Event Viewer logs can provide insights into the cause of crashes. Look for error messages or patterns that coincide with Explorer crashes. just search for “Event viewer” in Windows Search and choose the correct option.
Resolving the error might fix the Windows File Explorer issues as well.
6. Perform a Clean Boot
Disable non-essential startup programs and services using the System Configuration utility (msconfig). This helps identify if third-party software is causing the crashes.
Step 1: Press Win + R key combination to open Run command box.
Step 2: Type ‘msconfig’ and press enter to open configuration utility, and navigate to Startup tab
Step 3: Disable any non-essential applications which are set to startup, click on Apply button to save the settings.
Step 4: Restart your computer.
7. Restore to a Previous State
If the issue started recently, use System Restore to revert your system to a point when Windows Explorer was stable.
8. Create a New User Profile
Sometimes, a corrupted user profile can lead to Explorer crashes. in such instances creating a new user profile can help resolving the issues. Try this and check and if the problem persists.
Note: Remember to restart your computer after each troubleshooting step to apply changes effectively. By following this guide systematically, you can identify and resolve the Windows Explorer crashing issue, ensuring a smoother and more stable Windows 10 experience.
9: Use Advance System Repair Tool
If all above manual steps failed to help you fixing Windows Explorer crash issue, then you should give a try to an automated tool which can detect and fix any computer issues easily and hassle free. just download and run the application.
2. Click Install and Scan Now to find all system issues causing the current problem.
3. Click Fix, Clean & Optimize Now to fix issues affecting your computer’s security and performance.
Conclusion
Windows Explorer crashes can be frustrating, they are not insurmountable. By following the step-by-step troubleshooting guide provided, users can effectively diagnose and resolve the issue, restoring stability to their Windows 10 system. Whether it’s scanning for malware, updating drivers, or using built-in Windows tools, each step plays a crucial role in identifying and mitigating the causes of these crashes. Additionally, proactive measures like maintaining up-to-date backups and practicing safe computing habits can help prevent future occurrences. With patience and persistence, users can enjoy a seamless and reliable Windows 10 experience, free from the interruptions caused by Explorer crashes. If you have any question, you can click to Visit Our Discussion Board.

Nishant Verma is a senior web developer who love to share his knowledge about Linux, SysAdmin, and more other web handlers. Currently, he loves to write as content contributor for ServoNode.